About Us

Terms & Conditions

Welcome to Vegcard Prime, a digital agro‑commerce platform operated by Vegcard Agro India Private Limited ("Company", "we", "our", "us"). By accessing or using the Vegcard Prime mobile application or website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By registering, accessing, or using Vegcard Prime, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.

2. Eligibility

You must be at least 18 years of age to use Vegcard Prime. By using this platform, you confirm that the information provided by you is accurate and complete.

3. About Vegcard Prime Services

Vegcard Prime is a digital platform designed to provide users with access to daily grocery and agro‑based products at fair prices with doorstep delivery. Product availability, prices, and delivery timelines may vary based on location and market conditions.

4. User Account & Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials. Any activity performed through your account will be considered your responsibility.
Vegcard Prime reserves the right to suspend or terminate accounts found to be misused or involved in fraudulent activities.

5. Orders & Payments

All orders placed through Vegcard Prime are subject to acceptance and availability. Prices displayed on the app/website are subject to change without prior notice. Payments must be made through the available payment methods provided on the platform. In case of payment failure, the order may be cancelled automatically.

6. Delivery Policy

Delivery timelines are estimated and may vary due to factors beyond our control.
Vegcard Prime is not responsible for delays caused by natural events, technical issues, or third‑party logistics.
Users are requested to ensure availability at the delivery location.

7. Product Information

We strive to provide accurate product descriptions and images; however, minor variations may occur.
Vegcard Prime does not guarantee that all product details will be error‑free.

8. Prohibited Activities

Users agree not to:

  • Use the platform for unlawful purposes
  • Misuse or attempt to hack the application
  • Provide false information or impersonate others
  • Violate any applicable laws or regulations

9. Intellectual Property

All content, logos, designs, text, and graphics on Vegcard Prime are the intellectual property of Vegcard Agro India Pvt. Ltd. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Vegcard Prime shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

11. Modification of Terms

Vegcard Prime reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the platform after changes implies acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of indore courts.

13. Contact Information

For any queries or concerns regarding these Terms & Conditions, please contact us through the official support channels provided on the Vegcard Prime platform.